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Frequently Asked Questions1.) I have plugged in the unit, turned "ON" the power switch and nothing happens. What's wrong? Make sure the electrical outlet is capable of providing power to the air filter / air purifier. Check the metal mesh lint screen located at the back of the machine to ensure that the safety switch activator clip pushes the safety switch forward (not down). Check to see if the proper fuse is installed and that it is serviceable. Ensure that the fuse cap is completely
seated and secured in its 2.) The fan is operating although the air filter / purifier won't produce any ozone. What's wrong? Check the ozone plate(s) for
serviceability. If they are cracked or Electrical stainless steel contacts are not contacting the screen portion of the Ozone plate(s). Inspect the air filter / air purifier for any loose connections. Do not attempt to disassemble the unit, due to the Limited Warranty of the product. 3.) How am I able to know if the Radio Frequency Ionizer is working? Current models with the RF Ionizer system have a neon light bulb mounted on the base of the RF antenna. When the power switch to the unit is turned ON, the neon light bulb will illuminate, indicating that the RF Ionizer is functioning normally. A voltage tester can be used to test non-current models by checking the RF Ionizer function. You can use a voltage tester for non-current models; it is not used for measuring ion output, but rather for detecting a signal that is generated by the ion circuit. If the voltage tester bulb illuminates to any degree, the RF ion generating circuit is functioning normally. The brightness in which the bulb illuminates has nothing to do with the number of ions being produced. The neon bulb when illuminated to any degree for the current models, or non-current units while tested, simply indicates normal RF ion system operation. To test the RF ion generator with the Ion Light Tester, take hold of the Wire leads to the voltage tester device, and position the bulb end of the tester near the RF Ionizer antenna inside of the unit. The safety switch located where the activator clip on the rear metal mesh lint screen would normally be positioned when installed must be pressed forward in order for the unit to turn "ON" while conducting this test. 4.) The Ozone Plate(s) are making a noise, and appear to arc or spark. What is the problem? Refer to the answers for question # 2,
as they would apply to this 5.) What settings on the air filter / air purifier should I use? Please refer to the specific unit Owner's Manual for proper operation procedures. 6.) What size air filter / air purifier should I use? The unit size can usually be determined by the total area and nature of the environment, pollutants being addressed, as well as airflow conditions within the environment. 7.) What is the best way of cleaning my air filter / air purifier? It can be cleaned internally with a damp cloth. The rear metal mesh lint screen can simply be rinsed with clear water or washed with warm soapy water if necessary, then rinsed and dried completely. The ozone plates should be removed and scrubbed with a toothbrush in ammonia and hot water, then completely rinsed and dried. If an existing odor remains within the unit after cleaning, place the unit in the box it was shipped in or an equivalent size box. Operate the fan control on low, purifier control on high for an hour or more with the box shut. This will sanitize the unit as well as reduce odors. 8.) Where should I place the air filter / air purifier? Please consult the individual Owner's Manuals for unit placement. In general, place the unit in a position that will allow the natural airflow within the environment to assist in distributing what the unit is producing. You also need to place the unit as close to the ceiling as possible or at minimum, five feet off the floor, to maximize the unit's effectiveness. 9.) How many square feet will a specific air filter / air purifier cover? Individual unit specifications reflect effective square footage coverage based on a relatively unpolluted environment. The amount of pollution, air flow conditions, and the specific layout of the environment will determine the number and size of units needed. Although there are a few rules of thumb, nothing can be more helpful than conversing with those who have experience. 10.) What is the general formula in determining how many mg./hr. of ozone are needed for an extremely large environment? As field experience has shown, this procedure is generally reliable. It may be possible, especially if unusual conditions exist, to yield different results. Compute the number of square feet within the environment by multiplying: Length X Width = Square Feet As Compute the Cubic feet within the
environment by multiplying: Square Feet X Ceiling Height = Cubic Feet Compute the MG/HR of ozone demand within the environment by multiplying: Cubic Feet X 0.025 = MG/HR demand in an extremely polluted environment OR Cubic Feet X 0.01 = MG/HR demand in a lightly polluted environment. Consult product specification sheets for MG/HR output of individual products and combine various products to meet the demand. CAUTION: While this procedure determines ozone demand, it does not deal with particulate reduction, air movement, or unit placement. Additional training should be acquired before attempting large scale or multiple units applications. 11.) How do "Milligrams Per Hour" (mg/hr) relate to "Parts Per Million"? (ppm)? MG/HR is the true value to assess how
much ozone (by weight) is actually being generated in an hours time. PPM is the value for the concentration
(when in an accumulated form) to ozone, based upon how many parts of ozone
are present within on million parts of air. To be able to accurately
compute the expected parts per million of ozone within a given area, we would have
to know the room size, temperature, humidity level, amount of make up air 12.) What settings do I use when operating a DC ionizer? The normal setting of a DC ionizer is full negative. This setting seems to work best in removing particulate as well as reducing static electricity. When trying to reduce static, if the full negative setting results in more static, turn the control in small increments towards the positive setting until the static problem is relieved.
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