(406) 889-5288

E-mail: info@alpine-air-purifiers-us.com

Customer Service: (406) 889-5288

Standard Product Warranty

Our 3 year air purifier warranty covers manufacturing defects and parts excluding plates and filters.  This warranty covers defective parts only and does not cover cleaning. The user is responsible for routine cleaning and maintenance.

This warranty will have no liability for any product returned if it is determined that:

• The asserted defect or breakage:
  1. is not present,
  2. is attributable to misuse, improper installation, alteration of any form, fire, accident or mishandling while in the possession of the customer or anyone other than the customer.
  3. the product was not sold to you as new.
  4. Lack of or improper maintenance, including use of fluids other than those specified in instructions.

All products returned for warranty must be returned using the Authorized Return Policy.  Products will be inspected upon receipt to determine eligibility for warranty claims.

All products returned for other than warranty claims must be returned using the Authorized Return Policy  within 30 days from purchase date.

Please Note:  If you did not purchase your product from this site and want to return it, please contact the site, dealer or store from which you purchased the item for return policy and authorization. This warranty does not cover products that were not purchased from the site. Proof of purchase from this site will be verified.

Please Note: We are an internet reseller of the Alpine products.  We offer products, parts and service for Alpine Products.   If you made a purchase from someone else or ebay, we are happy to help you with parts or service.  We are not the Alpine factory.  We are not affiliated with the manufacturer and we do not participate in the multi-level marketing program.    Learn More.

Alpine Air Purifiers - US
PO Box 84
Mulvane, KS   67110